Helping you get the best from the education system

We know how difficult it can sometimes be to recruit the right people or, where you already have the right people, you do not have enough of them. This can have a significant impact on your ability to fulfil the duties you need which is then likely to lead to increase in complaints and may even impact on your ILACs inspection.

We are already seeing an increase in complaints against Local Authorities for not securing suitable arrangements or fulfilling their duties to children, which is resulting financial penalties as well as reputational damage. We can help prevent this and build your capacity to deliver services that ensure you are meeting your duties successfully.

We can provide: 

• Support and training for staff and new starters
• Service and policy review and development
• Complaint management